| CenterPoint Energy
Completes Major Line Repairs, Begins Final
Restoration Phase (Oct 3rd)
How can you
help?
- Help the company identify
isolated pockets of outages: Call
customer service at (713) 207-2222 to report an
outage. Turn your porch light on, even
before power is restored to help crews quickly
identify if your service is back on without
knocking on your door. Customers also need
to make the necessary preparations to ensure
their equipment is ready to receive electricity
as noted below:
- Respond to electric
service verification call: As
CenterPoint completes the last phase of the
restoration process, customers may receive a
call from the company or an automated telephone
call to verify whether power has been restored.
- Check your breaker box:
Before calling customer service, check your main
circuit breaker box and confirm that the main
switch is in the "on" position.
- Protect your sensitive
equipment and air conditioning units:
Before power is restored, unplug all sensitive
equipment, such as computers and plasma screen
televisions, and turn off your air conditioner.
- Inspect your electric
meter: CenterPoint Energy will make
repairs to the electric delivery system up to
the point where it connects to a home or
business and will remove meter locks for
customers who require an electrician to repair
customer meter loops. However, the
customer is responsible for repairs if there is
damage to the meter enclosure or weatherhead-the
point where the line enters the home through a
pipe. If the meter enclosure or
weatherhead is damaged, CenterPoint crews will
not be able to re-establish service. If in
doubt, homeowners should contact a licensed
electrician to inspect and make any necessary
repairs.
- Stay Safe: Stay
away from downed or low hanging lines and treat
them as if they're energized. Do not run
generators in homes or in garages. Please,
place portable generators in a well-ventilated
area so gasses do not build up. Gasoline
powered-generators produce carbon monoxide and
the fumes can be deadly.
- Call before you dig:
Digging into buried utility lines can cause
serious injury or death. Before digging or
reinstalling fences during clean-up, customers
need to request that underground utility lines
are marked. For your safety, you are
required by law to call 811. This service
will connect you with the state one call center,
which alerts participating utility companies
such as electric, gas, cable, and phone about
the planned digging so they can mark the
appropriate location of their underground lines
if necessary. Please be prepared for a
longer than usual wait time during the next few
weeks and do not dig until the lines have been
marked.
CenterPoint Energy (CenterPoint)
handles all power outage requests regardless of
electric provider.
(713) 207-2222 or toll free (800) 332-7143
Reliant Energy (713) 207-7777 or (866) 222-7100
Entergy Texas
(800) 968.8243 or (800) 368-3749
The city has been divided into 16
collection zones, which are divided into 252
subzones. A list of the zones in District A as
well as a map of all zones is included below.
The debris removal will be conducted in three passes
with the first (60% of material) to be completed by
October 18th. The City of Houston (COH) Solid
Waste Department and the additional contractors are
utilizing over 800 trucks to drive down every street
in Houston to remove the storm debris. The
Solid Waster Department (SWD) is asking for all yard
trimmings and small storm debris to be swept and
bagged to ease collection.
The City of Houston Solid Waste
Management Department (SWMD) has dedicated its Yard
Trimmings and Curbside Recycling crews to pick up
the bagged vegetative storm debris. Regardless
of normal collection days, a pick up day will be all
Tuesdays, completing the District on Wednesday.
This will help protect the storm sewers immediately.
Another way to ease collection is
to make sure all Ike debris is located along the
street in front of your home. If the debris is
stacked in a manner in which the SWD will have to
enter on to your property, a right form of entry may
have to be completed prior to collection.
Please stay patient: COH has stated that all debris
will be collected.
District A:
Zone 11 - Subzone A&D
Zone 12 - Subzone A-O
Zone 13 - Subzone A,B,C,F,G,K,L,M
http://www.houstontx.gov/solidwaste/debrismaps.html
Garbage Collection Do's and Dont's
http://www.houstontx.gov/solidwaste/ike-roadtorecovery.pdf
For residents living outside of
the City, but In Harris or Fort Bend County the
storm debris landfill is located at 4107 S. Sam
Houston Pkwy W., Phone (281) 416-2662.
Residents can drop off their storm debris at this
location.
Residents of Fort Bend County
can call 281-238-3430 for debris pickup. It
must be separated from the regular trash and placed
along the public right of way at the curb. The
county expects the first round of pickups to take
three weeks.
Residents of Harris County
can call (800) 207-2325 for debris pickup. It
must be separated from the regular trash and placed
along the public right of way at the curb. The
county expects the first round of pickups to take
three weeks.
Other debris drop off locations
are open from 9 a.m. - 7 p.m. and drop offs are
limited to one pickup truck load or less per
customer.
Northeast: 5565 Kirkpatrick
Northwest: 6023 Windfern
Southeast: 2240 Central
South:
5100 Sunbeam
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